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Complaints

Introduction to Complaints, Investigations and Inquiries

The role of the Medical Council is to safeguard the health and safety of the public by ensuring high standards of professional conduct, performance, and education among doctors. One of the ways we carry out this role is to look into complaints raised about the health, performance and conduct of individual registered doctors in Ireland.

The Medical Council’s complaints process is not designed to resolve disputes or disagreements between doctors and their patients.  Most of the time, such matters are resolved by talking the matter through with your doctor. You can find out more specific information on the Medical Council complaints process through the below sections.

Please note, The Regulated Professions (Health and Social Care) (Amendment) Act 2020 ("2020 Act") commenced on 6 May 2025. If you are making a complaint after 6 May 2025, please visit the Regulated Professions Act 2020 page for information on how your complaint will be processed.

If your complaint was submitted before 6 May 2025, please see the existing complaint process information available below.

Patients & the Public

Patients & the Public

Patients and members of the public can find more information on how to make a complaint, details on the types of complaints the Medical Council considers and an overview of the complaints process in this section.

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Doctors

Doctors

Doctors can find more information about the complaints process, supports available for doctors during the process and potential outcomes that may arise from a complaint in this section.

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Fitness to Practise

Fitness to Practise

This section provides an overview of the Fitness to Practise process, upcoming inquiry dates and information on the decisions made by the Fitness to Practise committee.

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For Patients

For Patients

Complaints FAQs

Complaints FAQs

Complaint Form

Complaint Form

Inquiry Dates

Inquiry Dates

Past Inquiries

Past Inquiries

About Us

The Medical Council regulates medical doctors in Ireland. The Council’s purpose is to protect the public by promoting and better ensuring high standards of professional conduct, education, training, and competence among doctors.